What is EyeOnWater?
EyeOnWater is a web portal and native smartphone apps which provides consumers with easy access to personal water consumption data and the ability to create alerts for potential leaks with no need to wait for notification from the utility or a high water bill to take action.
Timely Consumption Data. Allows customers to view and manage their usage by providing water consumption data in 15-minute, hourly, daily, monthly and yearly intervals.
Consumer Empowerment. Promotes customer awareness of leaks and water consumption behaviors, empowering consumers to actively engage in water conservation and leak prevention efforts.
Enhanced Customer Service. Increases transparency with timely consumption data and early alerts for potential leaks, improving the customer experience while also reducing calls to the utility, resolution time and high bill adjustments.
For more information please watch this 7 minute YouTube Video located here.
How to Sign up for EyeOnWater?
Once you have been notified your Water Meter has been replaced you can create an account by going to https://eyeonwater.com/signup. Just 6 easy Steps and you are able to track your consumptions rate and get notified when a potential leak occurs.
Step 1: Enter your account number and your service or billing address zip/postal code
Step 2: Enter your name and email address. Confirm your email address and confirm a password
Step 3: Check your email for Verification Message
Step 4: Click on the link to verify email
Step 5: Sign into EyeOnWater by entering your email and password
Step 6:Enjoy using EyeOnWater!
Water Meter Replacement Project
The Advanced Metering Infrastructure (AMI) Implementation and Water Meter Replacement Project is being implemented to support the District's water conservation and customer service programs as well as replace aged residential, irrigation, and commercial water meters in the system. The District originally installed meters on all residential and commercial customers in 1998, making our system fully metered. The majority of our meters were installed at that time and are nearing the end of their useful life. Replacement of the meters will both ensure accurate readings and will allow for installation of updated technology, providing both efficiencies and more data to our customers.
The District started replacement of all meters in the summer of 2023 and anticipates it will take approximately three construction seasons to complete 100% of the installations. Once the District's Operators have changed out the meter at each property, a door hanger will be left to alert the owner that a new meter has been installed and the Eye on Water software is available.
This project is partially funded through grants received from the California Department of Water Resources (DWR) and Placer County Water Agency’s Financial Assistance Program (FAP).
